Privacy Policy

Effective Date: 07/01/2025

Plush Contours is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) and Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, phone number, email address, date of birth

  • Billing address and payment details

  • Communications submitted via our website forms or customer service channels

Health Information (Protected Health Information – PHI)

  • Medical history, current health conditions, medications, and lab results

  • Treatment preferences and information submitted during consultations

  • Screening forms and telehealth records

Technical Information

  • IP address, browser type, operating system

  • Website usage data (e.g., pages viewed, time on site, click activity) via cookies or analytics tools

2. How We Use Your Information

We use your information to:

  • Provide and manage medical and cosmetic services

  • Facilitate telehealth consultations for California residents

  • Process payments and manage appointment scheduling

  • Communicate with you regarding services, reminders, and offers

  • Improve our website functionality and user experience

  • Comply with legal, regulatory, and licensing requirements

3. How We Protect Your Information

  • All communications and form submissions on our website are protected by SSL encryption

  • We implement HIPAA-compliant protocols to protect your Protected Health Information (PHI)

  • Access to your data is limited to authorized personnel only

  • We never sell your personal information to third parties

4. Sharing Your Information

We may share your information only with:

  • Licensed healthcare professionals involved in your care

  • Pharmacies and labs for medication fulfillment and lab processing

  • Third-party service providers who help operate our business (e.g., email providers, payment processors), all under strict confidentiality agreements

  • Government agencies or law enforcement, as required by law

We do not sell, lease, or trade your personal information.

5. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Know what categories of data we collect and how it’s used

  • Opt out of data sharing (if applicable)

To exercise your rights, please contact us at support@plushcontours.com

6. Cookies & Tracking

Our website may use cookies and tracking tools to analyze traffic and enhance user experience. You can manage cookie preferences through your browser settings. We do not track users across third-party websites (no “Do Not Track” signals required).

7. HIPAA Compliance

As a healthcare provider, Plush Contours adheres to HIPAA regulations to protect your medical information. Any medical forms, telehealth consultations, and treatment communications are encrypted, stored securely, and never shared outside of your care team.

8. Children’s Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect or store information from individuals under 18 without parental consent.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by law, including applicable medical record retention laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of the site constitutes acceptance of those changes.

11. Contact Us

If you have questions or would like to exercise your rights under this policy, please contact:

Plush Contours
support@plushcontours.com
(530) 457-6824