Communications & Data Security

At Plush Contours, we prioritize the security and confidentiality of your personal and medical information. Whether you're communicating with us online, scheduling a telehealth consultation, or visiting our office in person, your privacy is protected every step of the way.

🔒 HIPAA-Compliant Communications

We are a HIPAA-compliant provider, which means your Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our systems are designed to protect your personal and medical data from unauthorized access, loss, or misuse.

All health-related communications—whether through our secure booking system, intake forms, or provider consultations—are encrypted and meet HIPAA security standards.

🛡️ Secure Website & Data Transmission

Our website, www.plushcontours.com, is secured with an SSL certificate (Secure Socket Layer), which encrypts all data transmitted between your browser and our server. Look for the padlock icon in your browser’s address bar to confirm secure browsing.

You can confidently submit forms, request appointments, or contact our support team knowing that your information is transmitted safely.

📧 Emails, Forms & SMS Notifications

  • Our online forms and intake processes are secure and encrypted.

  • Any emails or text messages sent from Plush Contours will be sent through HIPAA-compliant platforms, where applicable.

  • We will never ask for sensitive information via unsecured email or standard SMS. If additional documentation is needed, a secure upload or messaging option will be provided.

📲 Booking & Messaging Tools

We use secure third-party tools for scheduling and communication:

These platforms are designed with data privacy and compliance in mind, and all form submissions are encrypted.

🗂️ How We Store Your Data

All personal and health-related information you provide is:

  • Stored in HIPAA-compliant electronic medical records

  • Accessible only by authorized staff and providers

  • Regularly monitored for security and compliance

We retain your data only as long as necessary for medical or legal purposes, as required by law.

🛑 What We Don't Do

  • We do not sell your personal data.

  • We do not use your health information for advertising or marketing without explicit consent.

  • We do not share your information with any third party outside of your care process, pharmacy partner, or lab services provider.

📞 Contact Us with Questions

If you have questions about how we protect your privacy or how your data is used, we’re here to help.

Plush Contours
📧 support@plushcontours.com
📞 (530) 457-6824
📍 Serving patients across California via telehealth and in-person in Redding, CA